At pp999, keeping your personal data safe is something we take seriously. This Privacy Policy explains what information we collect when you use the platform, how we use it, who we share it with and what rights you have over your own data.
pp999 operates an online gaming and sports betting platform accessible via the website at pp999.bz and through the pp999 mobile app. To operate the platform and provide you with a functioning account, we need to collect and process certain personal information. This Privacy Policy sets out what that information is, why we need it and how we handle it responsibly.
We collect only what is necessary for the purposes described in this Policy. We do not collect data speculatively, we do not sell your data to advertisers, and we do not share your information with parties who have no legitimate need for it in connection with the services we provide.
This Policy applies to all users of pp999 — whether you are a registered account holder, a player who uses the mobile app, or a visitor who browses the website without creating an account. Different types of data may be collected depending on how you interact with the platform.
The information we collect about you falls into several categories depending on how and when it is gathered.
When you create a pp999 account, you provide your full legal name, date of birth, residential address, email address and mobile phone number. This information is required to create and manage your account, verify your identity and communicate with you about your account activity.
To comply with anti-fraud and anti-money-laundering requirements, we may ask you to submit copies of identity documents. These typically include a government-issued ID (such as a CNIC), proof of residential address and, in some cases, proof of your payment method. KYC documents are stored securely and are used only for verification purposes.
When you make a deposit or request a withdrawal in PKR, we record details of the transaction including the amount, the payment method used (such as JazzCash, Easypaisa, Raast or bank transfer), the date and time, and the transaction reference number. We do not store full card numbers or mobile wallet PINs — payment processing is handled by third-party payment processors who operate under their own security standards.
We keep a record of your betting and gaming activity on pp999, including the games you play, bets you place on Cricket, PSL, T20 or Football markets, amounts wagered, results and any bonuses applied to your account. This data is used to manage your account, investigate disputes and monitor for irregular activity.
When you access pp999 via the website or mobile app, we automatically collect certain technical information. This includes your IP address, device type, operating system version, browser type, session timestamps and the pages or sections of the platform you visit. This information helps us maintain platform security, diagnose technical issues and improve the user experience.
If you contact pp999 support via live chat or email, we retain a record of those communications. This allows support agents to have context when assisting you and enables us to review interaction quality.
| Data Category | Examples | When Collected |
|---|---|---|
| Registration | Name, DOB, address, email, phone | Account sign-up |
| KYC / Identity | CNIC copy, address proof | Verification request |
| Payment | Transaction amount, method, reference | Deposits and withdrawals |
| Activity | Bets placed, games played, bonuses used | During platform use |
| Technical | IP address, device type, session data | Automatic on access |
| Communications | Support chat transcripts, emails | When you contact support |
pp999 uses your personal data strictly for the purposes listed below. We do not use your data for purposes that are unrelated to operating the platform and managing your account.
Each category of data processing at pp999 is carried out on one of the following grounds:
pp999 does not sell your personal data to third parties. We share data only in the specific circumstances described below, and only to the extent necessary for the purpose in question.
When you make a deposit or withdrawal, the relevant payment processor — such as the operator of JazzCash, Easypaisa or Raast infrastructure, or a card processing partner — receives the transaction data required to complete the payment. These processors operate under their own privacy policies and security standards.
Casino, live casino and crash game titles on pp999 are provided by third-party game studios. A session token and minimal account reference may be passed to the game provider to enable the game to load and record your play session. These providers do not receive your full personal details.
pp999 may use third-party fraud detection and risk management tools. These services may process your IP address, device fingerprint and behavioural data to identify suspicious activity. Data shared with these services is subject to strict confidentiality agreements.
pp999 will disclose personal data if required to do so by a valid legal obligation, court order or official request from a competent authority. We will not disclose data beyond what is specifically required by such a request.
All financial transactions on pp999 are denominated in Pakistani Rupees (PKR). When you deposit via JazzCash, Easypaisa, Raast, bank transfer or card, the relevant transaction details are recorded in your account history and retained for the period described in Section 8.
pp999 does not store full payment credentials such as complete card numbers, CVV codes or mobile wallet PINs. These sensitive values are handled exclusively by our payment processing partners, who maintain their own security certifications. What pp999 stores is limited to the transaction reference, amount, method type, timestamp and status — enough to manage your account and investigate any discrepancies, but not enough to initiate a transaction on your behalf.
If you believe an unauthorised transaction has occurred on your account, contact pp999 support immediately. Do not initiate a chargeback with your bank or payment provider without first giving pp999 the opportunity to investigate, as chargebacks on legitimate gaming transactions may result in account suspension.
pp999 uses cookies and similar technologies on the website and in the mobile app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how it is being used.
These cookies are necessary for core platform functions such as maintaining your login session, remembering your language preference and enabling the cashier to function. Without essential cookies, the platform cannot operate correctly. These cookies cannot be disabled.
We use analytics tools to understand how players navigate pp999 — which sections are visited most often, where players encounter friction and how the platform performs across different device types. This data is aggregated and does not identify individual players by name.
Security cookies help pp999 identify and block suspicious login attempts, detect bot traffic and protect the integrity of the platform. These are a component of the fraud prevention measures described in Section 5.
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using pp999, though some features may be less personalised as a result.
pp999 retains personal data for as long as is necessary for the purposes for which it was collected, subject to any legal obligations that require us to keep records for a defined period.
When data is no longer required and no retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
pp999 implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include encryption of data in transit using TLS, access controls that limit which staff members can view sensitive account data, and regular security reviews of our systems and processes.
Despite these measures, no platform or transmission over the internet can be guaranteed to be completely secure. If you become aware of any security concern relating to your pp999 account — such as a suspected unauthorised login — you should change your password immediately and contact support.
In the unlikely event of a data breach that poses a risk to your rights or interests, pp999 will notify affected players and take appropriate steps to contain and remediate the incident as quickly as possible.
As a pp999 account holder, you have a number of rights with respect to the personal data we hold about you. You can exercise any of these rights by contacting pp999 support via live chat or email.
As a pp999 player, you have clear rights over the personal information we hold. Here is a plain-English summary of each one.
You can request a copy of the personal data pp999 holds about you. We will provide this in a clear, readable format within a reasonable timeframe after verifying your identity.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the correct details and we will update your records.
In certain circumstances, you may request that pp999 delete your personal data. Note that legal retention obligations — particularly around financial transaction records — may mean we are required to keep some data even after account closure.
You can request that we limit how we use your data in certain situations — for example, while a dispute about its accuracy is being resolved.
Where processing is based on your consent or a contract, you may request your data in a structured, commonly used format so that you can transfer it to another service if you wish.
You may object to processing that is based on pp999's legitimate interests. We will review your objection and stop the processing unless we have compelling grounds that override your rights.
A look at the practical steps we take to make sure your data stays safe and is used only for the right reasons.
All data exchanged between your device and pp999 is protected by TLS encryption. Whether you are logging in, depositing PKR via JazzCash or browsing the game lobby, your session is secured end to end.
Access to player personal data within pp999 is restricted on a need-to-know basis. Not every team member can view your account details — only authorised roles with a legitimate operational reason can access sensitive information.
pp999 never stores complete card numbers, CVV codes or mobile wallet PINs. Payment processing is handled by certified partners. We keep only transaction references and amounts — never enough to initiate a charge on your behalf.
pp999 does not sell, rent or trade your personal data to advertisers or data brokers. Your information is used to run your account and improve the platform — nothing more. We have no interest in monetising your data beyond the gaming service itself.
Data is kept only as long as it is needed. When retention periods expire and no legal obligation applies, data is securely deleted or anonymised. We do not hold on to your information indefinitely without a valid reason.
Want to access, correct or delete your data? Our support team handles data requests via live chat and email. We verify your identity first, then process the request as quickly as possible — no complex bureaucracy, no unnecessary delays.
pp999 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register for or use a pp999 account.
If pp999 becomes aware that a player is under 18, the account will be closed immediately and any remaining balance returned to the deposit source where possible. If you believe a minor has registered an account, please notify support immediately so the account can be reviewed.
Parents and guardians are encouraged to use parental control software to restrict access to online gaming platforms on shared or family devices.
pp999 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology or updates to applicable legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes — particularly those that affect how we use your personal data in a material way — we will attempt to notify registered players via email or an in-platform notification before the change takes effect. It is your responsibility to review this page periodically.
Continued use of the pp999 platform after an updated Privacy Policy has been published constitutes acceptance of the revised terms. If you do not agree with the updated Policy, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the pp999 support team. The fastest way to reach us is via live chat, available 24/7 from within your account dashboard. You can also reach us by email — the address is shown in the footer of this page.
When submitting a data request, please include your registered account email address and a brief description of your request. For access, rectification or erasure requests, we will verify your identity before processing the request to ensure we do not disclose or delete data based on a fraudulent submission.
We aim to acknowledge data requests within 48 hours and resolve them within a reasonable period, depending on complexity. There is no charge for submitting a data rights request.